NSIC Network FAQ

Watch NSIC Network on OTT

Turn on the device. This could be a Roku, Amazon Fire TV, Apple TV or Android TV

 

Use the search function to search "NSIC" or “NSIC Network” in the App Store.

Download the App by choosing add channel or install.

Once the App has been downloaded, go to the device home screen and open the App.

 

You can search for specific content and well as add your favorite sites/channels by using the search on the bottom row.

To add your favorite school or site, go to the Sites or Settings at the bottom and click Edit Sites. Click the box next to the site(s) you'd like to add.

STREAMING FAQ

GENERAL

  • It is recommended to use an updated version of Google Chrome for optimal viewing and compatibility.
  • If your browser is older or outdated, there is a chance it will not correctly load the website.
  • You are watching a live HD broadcast, for optimal quality your internet connection should be capable of 10Mbps download speeds with a minimum of 1Mbps. Test your connection using speedtest.net.

MOBILE DEVICES

  • Mobile devices including iPhone, iPad and Android will work with the default web browser.
  • Devices should be kept up to date and connected to a reliable data connection for optimal playback.

WATCHING WEBCASTS ON YOUR TELEVISION SET

  • The NSIC Network is available on Amazon Fire TV, Android TV, Apple TV (4th Generation) and Roku by searching for 'NSIC' or 'NSIC Network' in the application store on these devices.
  • Apple users and owners of an AppleTV device can simply 'throw' the webcast from their iPhone or iPad using the 'AirPlay' feature. See How to use AirPlay for more information.
  • Computer users can output their display directly to an HDMI signal if supported, otherwise a converter may be required.
  • These options may require advance setup and we suggest using an 'On Demand' archive to test prior to watching a live event.

OTHER ISSUES OR QUESTIONS

 

Frame Rate Issues on Roku Applications

If you encounter issues regarding a broadcast's frame rate, such as stuttering, it may be due to issues involving the Roku device's ability to handle certain frame rates. Our Roku apps include a feature that allows you to resolve this issue.

Open up the Roku application you are utilizing.

Navigate Down to the Settings and Search area. This will be below the Live/Upcoming, Recent, and Channel areas.

Select the Framerate Correction option by selecting and deselecting it and ensure that the Status is Enabled.

When attempting to view your broadcasts, you should no longer see the frame rate or stuttering issues you were encountering.

Casting to your TV via Google Chromecast

Learn how to cast from your mobile device or computer to a Google Chromecast. Our video player does not have the capabilities to cast directly, so you will need to follow the format below.
 

TABLE OF CONTENTS

  • Connecting via Computer
  • Connecting via Mobile Device

Connecting via Computer

When connecting to your Google Chromecast via Computer, the easiest route would be to do so via the Google Chrome Web Browser. If you do not have Google Chrome, you can download that here: Download Google Chrome

Open Google Chrome.

Click on the settings menu in the top right corner of your screen and choose "cast". Choose Chromecast in the new pop-up.

Note: You will want to go fullscreen on your Computer to see full screen on your TV.

Click on the video you want to watch. Choose to optimize casting if that option is available.

Connecting via Mobile Device

If you are trying to connect via an Android Device, you will need to download the Google Home Application. You can find that Google Home application by clicking here. Once you download the Google Home Device, you will want to follow the steps in the app to connect.